Delete your account

1. Delete in the app

1. Open the Achievers app and sign in.
2. Go to Profile and tap Delete account.
3. Confirm. You are signed out and your account is deleted.

2. Without the app

If you have uninstalled the app or cannot sign in, email us from the email address registered on your account and we will delete it for you.

Email support@achieverstestseries.com to delete my account

Include your name and registered mobile number. To protect your account, we may ask you to confirm that the request is really from you. We confirm by email once the account is deleted, within 30 days of your request.

A parent or guardian of a student under 18 can ask us to delete the student's account the same way, from the email address registered on that account.

3. What is deleted

• Your profile: name, email, mobile number, photo, exam and study preferences.
• Your test attempts, answers, scores, ranks, analysis and coach history.
• Your name and photo on toppers lists and leaderboards.
• Saved sign-in sessions on all your devices.

Deletion is permanent. Your tests, results and progress cannot be restored afterwards.

4. What we keep, and for how long

• Payment and invoice records (order number, amount, date, payment reference) are kept for as long as Indian tax and company laws require, usually up to 8 years.
• Security logs are kept for a limited period, usually up to 180 days, unless they are needed to investigate misuse.
• Statistics that no longer identify you (for example, how many students answered a question correctly) may be kept.

Everything else is deleted or anonymised within 30 days. See our Privacy Policy for details.

5. Before you delete

• Any test series you bought stops working when the account is deleted. Deleting your account does not cancel or refund a purchase — see our Refund & Cancellation policy.

Questions? Write to support@achieverstestseries.com.